mn313 Privacy Policy

Introduction and Scope of This Policy

This Privacy Policy is issued by mn313 (hereinafter referred to as "we", "platform" or "mn313") and applies to all users who register, browse or use the mn313 online gambling platform services at mn313.org.

This policy explains the types of personal information we collect, the purposes for that collection, the parties who may receive such information, how long data is retained, and the rights you hold as a data subject. We encourage you to read this document carefully before registering an account or using any of our services.

This Privacy Policy should be read together with the mn313 Terms & Conditions and Responsible Gambling Policy. These three documents together form the agreement framework between users and the platform.

Personal Information We Collect

mn313 collects personal information from users through various channels within the platform's operations. The information collected covers the following categories:

Purpose and Basis for Data Processing

Your personal information is processed by mn313 on the following grounds and for the purposes stated below:

• Contract fulfilment: To manage account registration, process deposits and withdrawals, verify user identity and provide access to all platform services.
• Legal obligations: To comply with anti-money laundering (AML), know your customer (KYC) and regulatory licensing requirements.
• Legitimate interests: To prevent fraud, monitor account security, analyse usage patterns for service improvement purposes and investigate any suspicious activity.
• Consent: To send notifications related to promotions, bonus information and platform updates — subject to the communication preferences you set in your account.
• Responsible gambling: To monitor betting patterns and reach out to users showing signs of needing responsible gambling support, in line with our commitment to user wellbeing.

Sharing Information with Third Parties

mn313 does not sell or trade your personal data. However, in the context of platform operations, we may share certain information with selected third parties, only to the extent necessary and in the following circumstances:

• Payment processors: Transaction information is shared with service providers such as Touch 'n Go eWallet, DuitNow, FPX, Boost and relevant cryptocurrency platforms to process deposits and withdrawals. All such providers are bound by strict confidentiality agreements.
• Game software providers: The minimum technical data required to ensure games function correctly may be shared with authorised game providers.
• Regulatory authorities: Information required by regulatory bodies, law enforcement agencies or courts will be disclosed in accordance with applicable legal obligations.
• Technical infrastructure providers: Cloud and cybersecurity service providers that support our platform operations, all of whom are bound by equivalent data protection obligations.

Use of Cookies and Tracking Technologies

The mn313 platform uses cookies and similar tracking technologies to improve user experience, maintain login sessions, analyse traffic patterns and ensure account security. There are several types of cookies used on our platform:

• Essential Cookies: Required for core platform functions such as session authentication, login security and language preferences. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collect information about how users interact with the platform, helping us identify areas that need technical improvement.
• Functional Cookies: Store user preferences such as display settings and game preferences to provide a more comfortable experience in future sessions.

You can manage cookie settings through your browser. Please note that disabling certain cookies may affect the functionality and user experience of the platform.

Data Retention Period

mn313 retains users' personal information only for as long as necessary for the purposes stated in this policy, or for as long as required by applicable laws and licensing requirements. In general:

• Account records and identity information: retained for the duration of the active account and for any additional period required by KYC and AML requirements.
• Financial transaction records: retained for the period specified by relevant regulatory requirements.
• Cookie and session data: retained for the applicable cookie lifespan, typically ranging from a single session to several months.
• Customer support records: retained for a reasonable period for reference and dispute resolution purposes.

When data is no longer required, mn313 will ensure it is securely deleted or anonymised in accordance with established procedures.

Information Security

mn313 implements comprehensive technical and organisational security measures to protect users' personal information from unauthorised access, disclosure, modification or destruction. These measures include:

• Encryption of data in transit using 256-bit SSL/TLS protocols
• Encryption of data at rest on servers
• Role-based access controls with multi-factor authentication for staff
• Continuous monitoring and intrusion detection systems
• Regular security audits by independent third parties
• Data protection training for all staff who handle user data

While we take all reasonable precautions, no system is entirely foolproof. Users are also responsible for keeping their account password confidential and not sharing their login details with anyone.

Cross-Border Data Transfers

As a platform operating under international licensing, mn313 user data may be processed or stored on servers located outside Malaysia. In all such cases, mn313 ensures that such data transfers are carried out with appropriate safeguards, including:

• Binding data processing agreements between mn313 and the relevant service providers
• Requirements to comply with equivalent international security standards
• Recognised data transfer mechanisms that meet regulatory requirements

We ensure a consistent level of protection applies to your data regardless of the physical location of the servers.

Changes to This Privacy Policy

mn313 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in operating practices, legal requirements, or improvements in how we manage user data.

Any material changes will be communicated to registered users via in-platform notifications or through their registered email address, within a reasonable period before the changes take effect. The date of the most recent update will always be displayed at the top of this document.

By continuing to use the mn313 platform after the effective date of any amendment, you are considered to have agreed to the terms of the updated Privacy Policy. If you do not agree with the changes made, please stop using the platform and contact us to request account closure.